The Cumberland Hotel - Bournemouth

East Overcliff Drive, Bournemouth, United Kingdom, BH1 3AFshow map
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Highlights
8
FabulousBased on  902 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

The elegant Cumberland Hotel is a 4-star property set 1300 meters from Bournemouth International Centre.

Cumberland Hotel is located within 20 minutes' walk from the center of Bournemouth. A museum and an art gallery lie a short distance away.

Cumberland Hotel offers a stunning view to its guests.

A 10-minute walk from Bournemouth Central train station. 15 minutes' drive from Bournemouth International airport.

Rooms

The rooms in Cumberland Hotel come with Wi-Fi, TV, a balcony and a telephone. The rooms have a view over the sea.

Eat & Drink

A breakfast is served in the restaurant. The restaurant entices with dishes of contemporary cuisine. Ventana Grand Cafe and Fredericks Restaurant are 5 minutes walking distance from Cumberland Hotel.

You can start your day with a full breakfast, which costs GBP 8.50 per person per night. 

Services

24-hour front desk, concierge service and room service as well as a free car park and an elevator are available for guests' use.

Relax

Guests will benefit from a seasonal outdoor pool, a sunbathing terrace and a golf course. The hotel provides table tennis and squash for an active pastime.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   102.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby
  • Catering service
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view

Room features

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Bedroom

  • Paid bed linen & towels

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2.30 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Grosvenor Casino BournemouthGrosvenor Casino Bournemouth2700 ft
St Peter's ChurchSt Peter's Church3000 ft
Bournemouth Central StationBournemouth Central Station2700 ft
Bournemouth Central StationBournemouth Central Station2700 ft
Bournemouth Train StationBournemouth Train Station3000 ft
Bournemouth Train StationBournemouth Train Station3000 ft
Russell-Cotes Art Gallery & MuseumRussell-Cotes Art Gallery & Museum2300 ftEast Cliff Promenade
Pavilion TheatrePavilion Theatre3200 ftWestover Road, Bournemouth
Bournemouth Pier Bournemouth Pier 3500 ftPier Approach
St. Peter\'s ChurchSt. Peter\'s Church3500 ftHinton Road
Imeldas Wardrobe - Bournemouth\'s most beautiful Shoe Boutique Imeldas Wardrobe - Bournemouth\'s most beautiful Shoe Boutique 3500 ft10 Gervis Place
Westover GalleryWestover Gallery3500 ft4 Westover Road
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Ventana Grand CafeVentana Grand Cafe100 ft27 East Overcliff Drive
Sunday CarverySunday Carvery200 ft29 East Overcliff Drive
Fredericks RestaurantFredericks Restaurant700 ftMenzies Carlton Hotel, East Overcliff
Urban ReefUrban Reef1200 ftBoscombe sea front
Hinton Firs Hotel BarHinton Firs Hotel Bar900 ft9 Manor Road
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OceanariumOceanarium3700 ft
Queen's ParkQueen's Park1.6 mi
Kaplan International College BournemouthKaplan International College Bournemouth1.9 mi
Arts University BournemouthArts University Bournemouth2.2 mi
Royal Bournemouth General HospitalRoyal Bournemouth General Hospital2.7 mi
Bournemouth International CentreBournemouth International Centre4000 ft
Castlepoint Shopping CentreCastlepoint Shopping Centre2.4 mi
Meyrick ParkMeyrick Park1.2 mi
Bournemouth UniversityBournemouth University2.1 mi
Bournemouth International CentreBournemouth International Centre4100 ftExeter Road
Patisserie ValeriePatisserie Valerie4000 ft2-6 Post Office Road
Lower GardensLower Gardens4400 ftExeter Crescent and Gervis Place
The SquareThe Square4300 ft BournemouthEngland
Yoga on the Beach Yoga on the Beach 4300 ftToft Steps Undercliff Drive, Boscombe
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Getting around
Airports
Bournemouth International (BOH)4.4 mi
Southampton Airport (SOU)27.2 mi
Train
Bournemouth Central Station3000 ft
Bus
Bus stop3300 ft
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Reviews
7.8
FabulousBased on  902  reviews

Rating by category:

10.0
Location
7.0
Rooms
8.0
Dining
  • 10.0
    Exceptional

    The location the staff was helpful and friendly. For us it was just a home away from home atmosphere . We wouldn't think twice to go back again.

  • 10.0
    Exceptional

    I have been to many hotels and cruises and the service and ambience was very inviting as a lone traveller I found the staff very friendly and welcoming I will be looking forward to another visit.

  • 10.0
    Exceptional

    Hotel was excellent and easily the best we have stayed at on business. Budget room but superior quality, couldnt fault anything and very highly reccommended from us.Would like to stay again with a bit more time to enjoy it.

  • 10.0
    Exceptional

    The staff were very friendly and helpful nothing was to much trouble and they even upgraded our room free of charge

    The parking was limited but did have a cheep alternative nearby

  • 10.0
    Exceptional

    Room was beautiful and clean Staff was always very friendly Everything is nice designed

    nothing at all

  • 10.0
    Exceptional

    Very nice hotel for this price bracket cannot fault it.

  • 10.0
    Exceptional

    The friendly staff on arrival, being upgraded to a sea view on arrival :) this is the first time I have left the children with family and spent the night away and I have to say the whole experience was fantastic 10/10

    There was nothing to dislike

  • 5.8
    Guest rating

    The food was excellent. Compliments to the Chief.

    Did not like the way the senior management potrayed themselves, came across as being very official and unfriendly need to remember the guests are paying their salaries. The waiter's and Bar Staff were not relaxed because senior management behaved like Getstapo towards them. There was an unrelaxed atmosphere in the Cumberland too many official looking management hanging about doing nothing at the Dining-Room Doors throwing their eyes up with unfriendly expressions on their faces towards my 2 year old grand-son. They were not child friendly but the waiters made up for them, thank goodness. Need to go on a course of good public relations towards the customer'S.

  • 3.8
    Guest rating

    I didn't like the creekyy floorboards from the room above us. There were heavy footseps walking two and throw all night which kept us awake, and also just as I was booking the hotel it whent up £50 which wasn't very fair.

  • 6.6
    Good

    Staff did try to deal with complaints.

    Chicken caesar salad ingredients were not as specified on the menu. Chicken and bacon in big lumps. Salad dressing smeared on top of chicken . Did get a bill. A hot night so had window open (no air con). Disturbed till gone 2.00am by concert at hotel next door followed by people leaving and then band taking away equipment. Again staff tried their best and do have a free upgrade for next visit.

  • 7.0
    Very good

    Great location - lovely views over the sea.

    Staff didn't seem too interested especially on reception. Knocking water pipes all night long was very irritating. Sound proofing not too good.

  • 9.6
    Exceptional

    Throughout the stay the staff were very friendly and helpful. The room was excellent, food superb. The proximity to the BIC was a bonus. The only down side was the car park was very congested. But overall a very enjoyable stay and would definitely choose the hotel again

    only problem was parking

  • 7.8
    Fabulous

    Staff were efficient, helpful and polite. Rooms were clean and well maitained.Food in Ventana was very good and excelent value for money. Carparking was a bonus.

    Much of the dining area in the Ventana was very poorly lit and menu had to be read by torch light. Musac in all eating areas was often not to our taste. Noise from the floors, both in our room,(we were in a superior room! On the 2nd floor at the front of the hotel), and the rooms above or near, was very intrusive at night. These were the noisiest floors we have ever heard in any hotel. They desparately needs attention if anyone is to get a good nights sleep, especially if you have a floor walker in the room above. We would have been happier if the hotel had been closer to the beach and town but younger guests would probably have found the walk less taxing.

  • 7.8
    Fabulous

    Fairly good value, good location, pleasant staff

    Car park not big enough. Room overheated

  • 4.6
    Guest rating

    Art deco style

    Upstairs wasn't like downstairs

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Highlights
8
FabulousBased on  902 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 2.30 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
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Getting around
Airports
Bournemouth International (BOH)4.4 mi
Southampton Airport (SOU)27.2 mi
Train
Bournemouth Central Station3000 ft
Bus
Bus stop3300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
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Select date
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Rooms and Guests
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